SMS & Email notifications
An informed customer is a satisfied customer!
Outstanding, effortless quality of service.
An integrated solution for the well-being of your customers.
Your customer will never miss a delivery again
Follow-up adapted for tours and individual deliveries (point-to-point delivery).
Your customers will be able to follow the progress of their delivery in real time.
During a tour, they will know exactly when they will be delivered and how many stops remain before their delivery.
Real-time tracking SMS notifications
SMS remains the most effective way to keep your customers informed of the follow-up of their orders and reassure them in all circumstances.
Inform your customers by email
Automate your mailing routines and notify your customers with their tracking link.
Toncarton can send these emails using your own address, maintaining seamless communication with your customers.
Collect customer returns
It is crucial to measure your performance to optimize your service and increase customer satisfaction.
Automatically collect customer reviews to facilitate this process.
Is the delivery tracking SMS billed in addition?
The number of SMS and emails included depends on your subscription formula. Contact Toncarton team to find out the quotas for your offer.
Can I send tracking emails from my own business address?
Yes I do. Toncarton can send notification emails using your own address, for seamless communication with your customers.
Can the customer follow his delivery without creating an account?
Yes I do. The tracking link sent by SMS or email allows the customer to follow his delivery in real time without registration.
How are customer reviews collected?
Toncarton automatically collects customer returns after each delivery, to measure your service performance.
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